Page 17 Chapter 2
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CHAPTER 2
Selling Goods and Services
Practice Questions
Chapter 2
2.1
What type of document would you use:
a) As a formal notification as to the amount owed?
b) As a reminder to a customer how much is owed?
c) As a formal document to inform the customer how much you intend to
charge for the goods or services should the customer accept?
d) To order goods from a supplier?
e) To accompany goods delivered to the buyer?
f) To accompany faulty goods returned to the seller?
g) As a formal document to inform the customer that a refund is to be made for
faulty goods?
2.2
What do the following terms mean:
a) E&OE
b ) E x ‐ w o r k s
c ) C O D ?
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